Accessibility Statement
Last Updated: 11/21/2025
Our Commitment
Claim Flow Capital is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve WCAG 2.2 Level AA compliance.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
The guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA as the target for our website.
Accessibility Features
We have implemented the following accessibility features on our website:
- Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard
- Skip Links: Skip navigation links are provided to allow users to bypass repetitive content
- Semantic HTML: We use semantic HTML elements to improve screen reader compatibility
- Form Labels: All form fields have proper labels and error messages are associated with their respective fields
- Color Contrast: Text and interactive elements meet WCAG AA contrast ratio requirements (4.5:1 for normal text, 3:1 for large text)
- Focus Indicators: Visible focus indicators are provided for all interactive elements
- Alt Text: Images include descriptive alt text where appropriate
- Responsive Design: The website is designed to work across different screen sizes and devices
- Touch Targets: Interactive elements meet minimum touch target sizes (44x44px) for mobile devices
Form Accessibility
Our forms are designed with accessibility in mind:
- All form fields have associated labels using the
htmlForattribute - Error messages are clearly associated with their respective fields using
aria-describedby - Required fields are clearly marked
- Form validation provides clear, descriptive error messages
- All form controls are keyboard accessible
- Forms can be navigated and submitted using only the keyboard
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address the following:
- Some third-party content or integrations may not be fully accessible
- Older PDF documents may not be fully accessible to screen readers
We are committed to addressing these limitations and improving accessibility over time.
Assistive Technologies
Our website has been tested with the following assistive technologies:
- Screen readers (NVDA, JAWS, VoiceOver)
- Keyboard-only navigation
- Browser zoom up to 200%
- Voice control software
Feedback
We welcome your feedback on the accessibility of Claim Flow Capital's website. If you encounter accessibility barriers, please let us know:
- Email: support@claimflowcapital.com
- Please include "Accessibility Feedback" in the subject line
- Describe the accessibility issue you encountered
- Include the URL or page where you encountered the issue
- Let us know if you would like a response
We aim to respond to accessibility feedback within 5 business days.
Ongoing Efforts
We are committed to maintaining and improving accessibility. Our ongoing efforts include:
- Regular accessibility audits and testing
- Training staff on accessibility best practices
- Incorporating accessibility considerations into our development process
- Monitoring and addressing accessibility issues as they arise
- Staying up-to-date with WCAG guidelines and accessibility standards
Third-Party Content
Some content on our website may be provided by third parties. While we strive to ensure all third-party content meets accessibility standards, we may not have full control over their accessibility features. If you encounter accessibility issues with third-party content, please let us know and we will work with the provider to address it.
Contact Us
If you have questions or concerns about accessibility on our website, please contact us:
Email: support@claimflowcapital.com
Please include "Accessibility Inquiry" in the subject line for faster response.
